They hide rules like this in the t&cs knowing people won’t read them. If anyone is interested I have screenshots of all live chat conversations.countries are as follows (Russian, English, French, German, Italian, Spanish, Finnish, Norwegian, Swedish.) Despite depositing 9050 TRX, she had only 1574 TRX remaining and was unable to withdraw her funds due to the ongoing verification issues.
- This game needs to be shut down.
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- Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Licensing Authority for further assistance.
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Player’s account has been closed for alleged fraud.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. We factor in a correlation between casino’s size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
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The Complaints Team marked the complaint as ‘resolved’ in their system and expressed appreciation for the player’s cooperation. After the recommended timeframe had passed, the player confirmed that the issue had been resolved. The player from Vietnam had been waiting for a withdrawal for less than two weeks. Additionally, it was found that the player had registered using a VPN to bypass restrictions, leading to the rejection of the complaint. The casino claims he has broken the law, leading to the account closure. Despite confirming a permanent block on his account, he was allowed to play again, leading to financial losses.
- I’m sending the video to the gambling commission and from what I recorded hopefully something can be done about these scamming casinos!.
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We’ve pulled in real player feedback and taken a critical look at what Britsino does well (and not so well). And honestly, player opinions about Britsino are all over the place. SpinDog is the scrappy underdog (pun intended), while Fish & Spins caters to those who like their slots with a touch of ocean flair. You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Licensing Authority for further assistance.
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The Complaints Team had attempted to contact the casino multiple times for resolution but received no response. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at LuckNation Casino, account management, withdrawal process, etc. During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are. You can find more information about the complaint and black points in the ‘Safety Index explained’ part of this review.
We don’t compromise on speed, so whether it’s depositing or withdrawing, our processes are designed to get you back in the game as quickly as possible. To facilitate a smooth payout process, KYC verification may be required to verify the player’s identity and account information. This has seen me spend extended periods of time working across the online casino industry broadening knowledge and allowing me to offer my expert views and opinions.
Because of these complaints, we’ve given this casino 193 black points in total, out of which 193 come from related casinos. We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. We measure a casino’s Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review.
The payout are so bad, the bonuses 85 x wagering…. After contacting my bank they said even though it is not a legitimate casino, somewhere in small print will state you can not chase/sue/pursue them so over 2 years I spent 2.5k with 0 chance of winning. As a result, the casino’s decision to uphold the account closure was maintained, and no further assistance could be provided in this instance. However, the complaint was rejected due to the player’s lack of response to inquiries from the Complaints Team, which prevented further investigation. Although his ID was accepted, the casino rejected his address verification document twice, which led to issues with his account. The player from Kazakhstan had successfully completed ID and video verification at CryptoCasino.com, but her address confirmation documents were repeatedly rejected without explanation.
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I wish I’d never laid eyes on this casino… to top is off they want ID (phone verification?) I never even heard of this before?. Without a doubt THE WORST I have ever ever played!. I don’t even know where to start with this casino?. Lol then they put 50 euros back in my wallet which doesnt even cover my deposit of 50 british pounds theses are a SCAM site do NOT uses Our Terms and Conditions prohibit placing single bets equal to or greater than 30% from the value of the deposit amount. Lol i deposted 50 british and won 1800 euros i withdrew then they said As part of our regular withdrawal review process, we noticed a breach of our terms and conditions.
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People on here all try to cheat to win every one This game needs to be shut down. Don’t play unless you want what has happened to me spent thousands to buy chips.
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She had self-excluded due to health issues but was frustrated with the casino’s repeated requests for additional identification, which contradicted her rights under UKGC regulations. Despite providing various KYC documents, the casino claimed his bank statements did not meet their requirements and refused to release his funds, despite his explanations. We believe customer support is very important as it provides assistance should you encounter any problems with registration at All British Casino, managing your account, withdrawals, or other matters. To test the helpfulness of customer support of this casino, we have contacted the casino’s representatives and considered their responses. We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of All British Casino to be mostly fair. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it’s likely that the casino has committed wrongdoings towards its customers.
The casino offers an exciting welcome bonus for new players, complete with a percentage match on their first deposit. This website presents reviews of online casinos and their sister sites from around the world. Britsino Casino popped up recently as a new online casino for players who want a shot at real money wins.
To learn more and see which bonuses are available to you, take a look at the ‘Bonuses’ part of this review. Please note that some deals could only be available to players from particular regions. No deposit bonuses and deposit bonuses are the most common categories. However, the User satisfaction score is only calculated once a casino has 10 or more reviews.